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Mystery missed calls, voicemail alerts leave Telstra customers puzzled

Customers flooded social media sites to report confusion after receiving missed calls from people they said they hadn’t even phoned.

Covered by 2 sources from 2 countries. First reported by The Sydney Morning Herald ·

How 2 newspapers cover this story

  1. The Sydney Morning HeraldAustraliaFirst report

    Mystery missed calls, voicemail alerts leave Telstra customers puzzled

    Customers flooded social media sites to report confusion after receiving missed calls from people they said they hadn’t even phoned.

    · Missed calls puzzle Telstra customers

  2. The GuardianUnited Kingdom

    Telstra apologises after customers mystified by phantom missed call notifications

    Telco blames its MessageBank service and apologises for customer confusion Get our breaking news email, free app or daily news podcast Thousands of Telstra users have reported phantom calls on their mobile devices, with some receiving delayed missed call notifications or voicemails, sometimes days later. The company…

Coverage details

2 outlets from 2 countries are covering this story: The Sydney Morning Herald and The Guardian. The Sydney Morning Herald published it first, on November 4, 2026; the last outlet to join was The Guardian, 10 hours later.

Key names in the coverage: Telstra, MessageBank and Get.

By country: Australia (1), United Kingdom (1). In total 3 articles have been published, because some outlets updated the story several times.

More news from November 4, 2026 →

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