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‘AI clog’: UK public bodies battle onslaught of chatbot-generated complaints

MPs, local authorities, lawyers, schools and more are receiving floods of grievances, requests and legal challenges, often complex to read and respond to “It started as a trickle in 2024 and now it’s an onslaught.” Hollie Wickens, a senior caseworker in a Labour MP’s office, is explaining the daily reality of dealing…

Reported by The Guardian. We will add other newspapers as they cover it.

How the newspaper covers this story

  1. The GuardianUnited Kingdom

    ‘AI clog’: UK public bodies battle onslaught of chatbot-generated complaints

    MPs, local authorities, lawyers, schools and more are receiving floods of grievances, requests and legal challenges, often complex to read and respond to “It started as a trickle in 2024 and now it’s an onslaught.” Hollie Wickens, a senior caseworker in a Labour MP’s office, is explaining the daily reality of dealing…

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